English
Who we are
This policy covers KAYSTRO Feedback, the feedback service for SeeCapture by KAYSTRO, an independent project by Kevin Mackaay. Contact: [email protected].
Voluntary feedback and data collected
Sending feedback is voluntary. A report contains a report type, subject and feedback text. You may include your name and email address, app version, telescope model, firmware version and technical or app diagnostic information, such as relevant log excerpts. Name, email and diagnostics are optional. We also store a report reference, language, submission time and delivery status. Do not include passwords, access tokens or other sensitive information. The website form accepts one optional PNG, JPG/JPEG, PDF, TXT or LOG attachment, up to 5 MiB. Attachments are sent by email and are not stored in the feedback database; a failed delivery cannot recover the attachment from the database.
How we use your information
We use reports to provide support, reply when you supply an email address, investigate problems and improve SeeCapture. We do not sell personal information or share it for advertising, and we do not use feedback data for targeted advertising.
Storage, service providers and security
Feedback reports and the information required to process them are stored in a Cloudflare D1 database. Cloudflare hosts the website and provides the Turnstile spam check; it may process technical connection and browser information for security and spam prevention. Feedback email is sent through Resend. Information included in the email is therefore processed by Resend for email delivery. Optional attachments are sent through Resend but are not stored in the feedback database. Access is limited to handling and maintaining the service, using HTTPS and server-side credentials. Service providers may process data according to their applicable terms and safeguards.
Email delivery
KAYSTRO uses Resend as a transactional email provider for feedback messages. When you submit feedback through the website, the information needed to deliver that message, including any optional attachment, is sent to Resend. Resend is used only to deliver these service-related emails; visitors do not need to create a Resend account or sign in to an external email service.
Retention and deletion
We retain reports and related email correspondence only as long as needed for support, investigation and improvement, or applicable legal obligations. The supplied service has no automatic deletion schedule; deletion must be performed by KAYSTRO in both the database and relevant email records. To request access, correction or deletion, email [email protected], preferably with your report reference or the email address used. We may ask for enough information to verify that the request concerns your data. If data must be retained for a legal obligation, we will explain the reason.
Website preferences and download statistics
Your language preference is saved locally in your browser. Installer files are delivered through GitHub, which receives the related download requests. Cloudflare hosts the website and may process technical connection information and logs.
When a download is started through the KAYSTRO website, KAYSTRO records limited download statistics such as the SeeCapture version, download source, country and time. To estimate repeated versus unique downloads without storing the raw IP address in the download statistics database, the client IP address is used only during the request to create a one-way daily identifier. The raw IP address is not stored by KAYSTRO in the download statistics database. Because the identifier changes each UTC calendar day, it is not intended to create a long-term visitor profile. These statistics are used to understand SeeCapture download activity and improve the project. These website functions are separate from the optional feedback you submit.
Contact and changes
Questions about privacy or a deletion request can be sent to [email protected]. Updates to this policy will appear on this page with a revised date.
KAYSTRO Community
This notice also covers the KAYSTRO Community and tester page.
Community account and sign-in
For your account we store your email address, username, Community name, optional profile fields, security role and account dates. Verification codes are delivered through Resend. Login codes and session tokens are stored as hashes. The necessary community_session cookie keeps you signed in for up to 90 days. Afterwards, sign in again with the same email address; your account, badges and settings are preserved. Technical limits on sign-in attempts help prevent abuse.
Public contributions and profiles
Forum questions and replies are public. Approved Gallery and Showcase photos, descriptions, comments and the displayed author name can be viewed without an account. Your public profile appears only when you enable it and contains the stated public fields and badges. Your email address and private profile fields are not published through that profile. Disabling your profile does not remove previous public contributions. Do not share private information in images, text or files.
Roadmap, previews and storage
Roadmap votes are linked to your account to prevent duplicate votes; visitors see totals. Preview downloads require sign-in. Preview feedback is visible to its author and Community administrators. Community data is stored in Cloudflare D1; photos and preview files in Cloudflare R2. Cloudflare provides hosting and Turnstile; Resend delivers verification emails. A withdrawn preview is no longer available to members but is removed from storage only through a separate deletion action.
Retention and requests
An expired login does not delete your account or contributions. No automatic deletion schedule is currently configured for Community account data and contributions. For access, correction or deletion, email [email protected] and include your account email address or username. We check that the request concerns your data. Deleting an account and related contributions or files requires separate handling; disabling your public profile is not a deletion request.